1. Doctor License and Registration Verification
Upon receiving an appointment request, we will carefully review and verify the doctor’s license, registration, and professional credentials. Appointment scheduling and confirmation will proceed only after successful verification of these details.
2. Processing Fee
Dr. Trang Thi thu Vo is not affiliated with drgalen.org.The fee displayed is solely for our coordination and processing services, which cover the effort involved in scheduling an appointment with the doctor’s clinic on the patient’s behalf. This fee does not include the doctor’s consultation charges. Once the appointment is confirmed, the patient must visit the clinic directly for consultation and pay the doctor in accordance with the clinic’s payment policy.
3. Appointment Scheduling and Non-Refundable Fee
In the event that the selected doctor reschedules the appointment or is unavailable at the requested time, we may assist the patient in arranging an appointment with an alternate doctor upon request, subject to availability. Please note that the $7 coordination fee covers scheduling and administrative services rendered and therefore remains applicable irrespective of appointment rescheduling, provider availability, or alternate doctor selection.
4. Medical Information and Privacy
You authorize us to collect, use, and disclose your personal health information for the purposes of providing medical care, facilitating payment, and conducting other healthcare operations. Your information will be kept confidential in accordance with applicable privacy laws.
5. Patient Responsibilities
You are responsible for providing accurate and complete information regarding your current health conditions, past illnesses, hospitalizations, medications, and all other matters related to your health. You are also responsible for following the treatment plan recommended by your healthcare providers.