Sengkang General Hospital plays a crucial role in Singapore's overarching mission to provide quality, accessible healthcare to meet the needs of North-Eastern Singapore residents. Their dedicated team is committed to your well-being and strives to keep you happy and healthy and the numerous awards and accolades are a testament to the excellence and dedication of our highly skilled physicians and staff. Over the past six years, we've achieved significant milestones, made possible with the support of our valued patients. You can explore these yearly achievements in our Milestones section. Clinical Governance is the cornerstone of our commitment to monitoring and enhancing the quality of patient care continuously and it aligns with our organizational mission and vision: to enhance the quality of life in the northeast by providing holistic, informed, and comforting care in the community.
Their Medication and Patient Safety program is designed to ensure zero harm in healthcare delivery. They consistently review and enhance care processes while monitoring patient safety indicators. Clinical Governance collaborates with department heads to regularly review policies and procedural guidelines to ensure they remain relevant and sufficient for patient safety. Their Hospital Ethics Committee (HEC) resolves ethical conflicts and issues affecting patient management, aiming to support patients' autonomy and choice during times of treatment uncertainty. Comprising clinicians, nurses, allied health professionals, GP partners, academics, ethicists, and legal professionals, the HEC ensures a diversity of perspectives when making recommendations. Healthcare Performance Office works closely with the Ministry of Health (MOH) to define priority areas, establish hospital-wide and specialty-based standards and indicators, and self-assessment checklists and surveys. Their primary goal is to ensure patients receive care tailored to their needs based on current evidence and clinical knowledge. They benchmark our performance, including patient outcomes, against local and international healthcare institutions.