Operating 24/7, seven days a week, services include Basic Transport, ALS Transport, ACLS Transport, Specialty Care Transport, Bariatric Ambulance Transport, and Wheelchair Transport. All major insurance companies are billed, and participation with Medicare, Medicaid, and the majority of private insurance companies in the region is ensured. For individuals needing to pay out of pocket for transport services, efforts are made to simplify payment arrangements.
As a private ambulance company, a distinction lies in not being a 911 agency. There is no affiliation with a municipality, allowing for service provision across a broader geographic area. The sole exception is that all transports must either originate or conclude within Virginia. The absence of direction from a hospital or medical system, and the lack of limitations to specific facilities, mean that services are not bound by such constraints. This flexibility extends to providing long-distance transportation services, whether for seeking medical care far from home, requiring transport back after falling ill or getting injured while visiting the area. Throughout the process, assistance is offered in navigating interactions with insurance companies, with clear estimates provided regarding coverage and limitations.
Highly recommend; the staff are professional, friendly and caring as well as doing their job very well.