At Freestate Ambulance, they are dedicated to provide top-notch transportation services that are both timely and affordable. Their goal is to deliver excellent care and unmatched customer service, utilizing highly skilled personnel to execute precise logistics and planning, thereby ensuring the highest level of service. They adhere to the highest standards of ethics and integrity demanded by our profession. They prioritize the well-being of our customers, employees, and the community.
Their staff is extensively trained to treat every customer with the utmost care, as if they were a family member. They are committed to excellence in patient care and customer interaction. Operating as a cohesive team, every employee works together to ensure a seamless and exceptional experience for every customer, every time. They achieve this by offering safe and well-maintained vehicles, along with a compassionate, competent, and service-oriented staff.
Honestly you get the same service as other companies. I have never gotten a complaint from a customer regarding patient care. However, late pick ups do occur staff is small.
Chris Fairfield
I gave a 5 start only bc I wanted to see how it affected the 1.7 score. 🤣
Kate Bostwick
This company was wonderful and made an extremely stressful time manageable!
carolyn mckinnon
I love this place, I never worked a place I love so much
Linda Berry
Mel was great! He waited for me (transported my Mom from Rehab facility to her appointment at Kaiser South Balto) until he met up with in Kaiser- taking her to the 4th floor. We did not have to wait long -less than 10 minutes after we called for pickup return. Thanks so much for your great services.
Honestly you get the same service as other companies. I have never gotten a complaint from a customer regarding patient care. However, late pick ups do occur staff is small.