Overview
Services
- Basic Life Support Ambulances
- Specialty Care Transports
- Advanced Life Support Ambulances
- Bariatric Ambulances
- Wheelchair Van Services
Reviews
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No clue what the overall 2 Star rating is about. Tried East Coast for the first time today. Needed Wheelchair transportation for my 91yr old father, pickup and return for a Dr's appointment. Pick up was early! Can't beat that. Return was also early, even though the Dr appointment ran late and I forgot to call dispatch. Both drivers were great!!! Scheduling staff was great!!! Entire East Coast staff was great!!! Going to plan all of my dad's doctors via East Coast. ....and now that I know how they operate, will use for dad's social engagements too!! Don't believe the 2 star rating. Call East Coast for your transportation needs. Larry Propf
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I booked a wheelchair van for my father with East Coast. It was the cheapest option and great service from booking to pick up and drop off. They were on time, avoided highways (father was pleased) and the drivers were courteous. Special shout out to Marvin. You will be lucky if you ever get driven by him. He was exceptional, kind and funny. Made us feel very well cared for.
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We hired east coast for my father for bariatric transport for a blood transfusion. He refused to go to the hospital because of COVID and decided he would prefer comfort care before hesitantly agreeing to trying an outpatient transfusion. He was ready to fire them before they even walked in through the door (as he does with any and all healthcare workers as he gets anxious). Instead he was taken back by the two strong, professional and kind men that came to pick him up. They easily got him over to gurney and respected his dignity and made sure he didn’t feel embarrassed. They arrived within 30 mins of their pickup time to take dad home and again moved him back to bed. Ambulance companies are constantly held up by other patients, traffic, and unexpected issues so 30 mins was fantastic! Thank you!
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Thank you for making my 37 year old sons experience truly happy. He had a stroke in March and has been in rehab since April. You have transported him to Drs appointments and hospital surgeries and done so with dignity. Your staff is friendly and kind not only to chris but also to his wife. God bless you all.
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I am a first time user of this service. The experience could not have been better; Excellent customer service; on -time pick- up and return; courteous driver; clean (and warm) vehicle AND Cheaper than an in-county service....
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Excellent company to work for. Employee oriented. Management is available and engaged. Flexible schedules. Benefits package is good. Teamwork is evident.
My wife had received her first covid vaccination at a local rehab center and was scheduled to receive her second dose 3 weeks after being discharged. I contacted East Coast Ambulance to schedule the second visit and was told that they were booked and couldn't make her scheduled time slot and tentatively booked her a transport two hours later. When the rehab center said that was the only time slot available, I called East Coast to cancel the booking. Instead they said to hold off and they will call me back. Within about 15 minutes, they said they were able to shuffle some things around and committed to get her to her appointment on time. I know they only had one ambulance scheduled for that Sunday. I don't know what they did or how they did it, but they went above and beyond the norm to help us out. They absolutely made my day! I would highly recommend East Coast Ambulance for all your transport needs.