Austin-travis County Ems Station 5

Their mission is clear, to provide excellent patient care to anyone, anywhere, and at any time. Their focus is on reducing suffering, improving community health, and ultimately saving lives. In line with their vision, they aim to be the clinical provider of choice, earning the trust of their community, employees, and partners. They aspire to demonstrate their value through their practices and outcomes, setting a standard that others aspire to emulate. Their organizational culture and operational effectiveness are built upon four foundational pillars: People, Service, Quality, and Finance. People are at the forefront of their efforts, as they recognize the significance of a committed workforce that takes ownership of their department's mission. This commitment ensures they consistently meet their commitments to the community and each other.

Service is a core component of their daily operations, with a goal to identify and meet their customers' needs while striving to exceed expectations whenever possible. This commitment extends beyond clinical services, as they aim to leave every person or situation better than they found it. Quality is their starting point, emphasizing the importance of hiring the best people, providing thorough training, and continually measuring and improving their performance. This process is iterative, and they never cease evaluating themselves to enhance the quality of care they provide to the community. In the realm of finance, they take their responsibility seriously as a publicly funded organization. Their goal is to act prudently with community funds, seeking innovative ways to maximize the value of every dollar spent. This ensures that their spending aligns with the needs of their community, contributing to the overall well-being of the residents they serve.