Operating 24/7, the Austin-Travis County Emergency Medical Services Public Information Office upholds a distinct set of goals and values. At its core, their primary duty revolves around being a dependable channel for the dissemination of precise and punctual information to both the media and the residents of Travis County. In addition to their vital role in communication, the office also focuses on showcasing the exceptional care and services delivered daily by their Medics. Additionally, they work in close partnership with the Community Outreach and Injury Prevention team to bolster safety awareness and inform the community about the extensive array of services offered by ATCEMS. Their dedicated team operates on a foundation of credibility, accountability, and community, ensuring that Travis County residents receive the assistance they need and deserve in times of crisis.