In the heart of Austin and Travis County lies the City of Austin's Emergency Medical Services Department, a lifeline for the community. While their primary mission is responding to 9-1-1 calls and providing critical medical assistance, their dedication extends far beyond these emergencies. Their commitment to service is evident in everything they do. It's about evaluating and continually improving their performance to better serve the community and adapt to new challenges.
Service isn't confined to emergencies alone. They actively engage with the community, fostering a culture of self-care and mutual support. Their goal is to educate and empower individuals to take better care of themselves and their neighbors. Recognizing that their ability to serve the community depends on the well-being of their own team members, they prioritize their staff's health and development. A well-supported team is better equipped to provide the highest level of care.