Ambulance Victoria employs various metrics to assess performance and efficient service delivery. Beyond reporting response times, They evaluate the impact of clinical interventions on patients, especially for time-sensitive cases like cardiac arrest, heart attack, major trauma, and stroke. They consistently achieve excellent clinical outcomes and surpass quality and safety targets.
Outlined in their Health and Safety Strategy, Ambulance Victoria's plans span from 2019 to 2022, focusing on enhancing the health, safety, and wellbeing of their personnel. This strategy delineates specific actions the organization will undertake over the three-year period.
